We courier orders to most areas in South Africa. Unfortunately we cannot offer courier delivery to remote areas e.g. remote farms or mines (the post office option is available for these areas). Delivery via courier has two advantages:
- It is faster
- Your order is delivered straight to wherever you are during office hours, whether it’s to your door or to your place of work,
- It reduces the likelihood of parcels going missing.
When you place an order our system will offer you a choice of delivery options based on your delivery address.
We dispatch all orders, unless otherwise stated within one working day of receiving payment confirmation. If you make payment via Payfast we will generally receive payment confirmation automatically as soon as the payment is processed. If you pay via cash deposit we recommend you forward us proof of payment to speed up your delivery.
Courier delivery takes 1 to 5 working days depending on the order’s destination.
Courier deliveries are made Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays. If you live in a main city centre, your order will take between 2-3 days. If you live in a remote area it could take up to 5 days. Please do not hesitate to contact our customer services team if you wish to get a more accurate estimate.
Post Office delivery takes 3 to 7 working days. Late Deliveries
Unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. This is rare but it does happen, so ‘late’ delivery is not a ground for refund or cancellation of the order. However if your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow up on the matter.
If your shopping bag’s total is R350 or more we are happy to offer you free delivery in South Africa. If delivery is to a main centre the free delivery option will be available only via courier service. If delivery is outside of main centres the free delivery option will only be available via the Post Office.
The delivery charge for courier delivery to main centers is a flat rate of R70.
Destinations: Delivery Charge
Main Centers R70 any size order
Remote Areas (excluding remote farms, mines) R150 any size order
International delivery costs will be quoted for prior to processing each order. Thereafter we will contact you with the delivery costs. Should you be satisfied with the quote we will send you an invoice and process the order once payment has been confirmed. Please note that you may have to pay customs duties when your order arrives in your country. This is out of our hands and we cannot be held responsible if you need to pay customs duties to receive your parcel.